1. No Returns or Refunds

We do not accept returns or offer refunds for any purchases, except for items that are defective or damaged upon receipt.

2. Defective or Damaged Items

If you receive a defective or damaged item, contact us within 48 hours at lrherbals.info@gmail.com with your order number, a description of the issue, and photos. We may offer a replacement or exchange after reviewing your request.

3. Shipping Costs

Shipping fees are non-refundable. For defective items, customers are responsible for return shipping if a replacement or exchange is granted.

4. Order Confirmation

Review your order carefully upon confirmation, as changes cannot be made after it’s placed.

5. Policy Updates

This policy may change without notice. Please check periodically for updates.

6. Contact Us

For any inquiries or to report defective items, contact us at lrherbals.info@gmail.com.